Customer Service MRT Event Manager / Mobile Repair Team / Aviation (all genders)

Pratt & Whitney Canada Customer Service Center Europe GmbH (CSC) is an aerospace Joint Venture Company between Pratt & Whitney Canada (P&WC) and MTU Maintenance Berlin-Brandenburg GmbH (MTU) providing overhaul and repair services, customer support and spare engine sales to operators of P&WC products within Europe, Africa and the Middle East. We add value by leveraging the services and relationships of both partners in providing integrated solutions to delight our customers.

Ihr Profil

Successful degree in relevant studies, i.e. business administration, logistics / supply chain, engineering or equivalent working experience Customer and solutions oriented Comfortable in dealing with complex situations Technical interest, basic knowledge of aircraft engines or aviation industry is an asset Proactive, costumor-oriented mindset and ease in working in a dynamic, international environment and ability to work in (virtual) global a team Structured approached to open tasks and good prioritisation skills Fluency in English Professional knowledge of MS Office (Word, Excel, Access, PowerPoint), SAP is advantageous

Ihre Aufgaben

Provision of Pratt & Whitney Canada (P&WC) on-site maintenance services to customers in Europe, Middle East and Africa and coordination of related operational and commercial aspects including different stake holders Customer experience and relationship management Reporting and reconciliation with the suppliers, ensuring payment alignment, incoming invoices management, accuracy with invoicing generation, margin checks Customer-focused project management Readiness for on-call-services

Wir bieten

It is our self-image to invest in the professional and personal development of each employee by providing a comprehensive range of further education and tailor-made development programs. Besides, you will be working very closely with other departments within our company and the group allowing you deep insights and good understanding of our business. In addition to a broad range of benefits provided by collective agreements and beyond by CSC, we offer a range of further services tailored to your needs: Measures to balance work and family life are just as important to us as a personal retirement plan. Also, CSC is involved in health and fitness.

Sabine Froemke

Pratt & Whitney Canada Customer Service Centre Europe GmbH